Track your order

When your order leaves our warehouse, the courier company will email you with the expedition's confirmation of your shipment, along with the tracking number and link of the package. So, you will be able to track it at all times. 

We advise you to keep an eye on your spam folder, as this message often arrives there.

If you don't receive the message, don't worry: contact us by sending an email to rmedina@joidart.com, and we will get back to you as soon as we can.

Occasionally, shipments to countries outside the EU may include customs duties or import taxes that must be borne in full by the recipient of the order. Joidart has no authority over these amounts, as they are established by the customs authorities and, consequently, cannot advance their price. If your order is affected by these duties, you will have to pay them directly to the transport company or to the competent authorities.